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DESCRIPTION OF THE PROGRAM    

The emphasis of the program is on the identification of the elements of the decision making and management communications process. These elements are discussed within a model based on the other person's thought process.   

Attendees spend sixty percent of seminar time working on their own cases. The strategies developed are constructively critiqued in relation to The Listeners' Viewpoint® model. Role play and feedback are extensive.   

The program's enthusiastic acceptance and continued use are due to SAI's unique analytical methods. They give management personnel a logical, easy to use method for resolving their "people problems" and presenting their ideas more effectively.   

SAI Conferences vary in length from 3 to 5 days. Refresher programs of letter and proposal writing, advanced problem solving and effective presentation are available.  

WHO SHOULD ATTEND?   

Senior Executives   

Managers   

Supervisors     

Staff Personnel    

Any person who has the responsibility to develop subordinates, or to generate and communicate recommendations to others, will profit from learning and applying the SAI System.   

HOW TO IMPLEMENT THE PROGRAM     

A company can best implement the program by following these steps:  

Step 1 - Set up a Pilot Group of 10 to 15 Managers and Supervisors. This is       conducted by a professional SAI Staff Instructor. 

Step 2 - Train one or more In-House Instructors in the two week Instructor Development program. 

Step 3 - In-House Instructors train their own people in groups of 10 to 15 participants.

BACKGROUND INFORMATION ON SAI

SAI Methods for effective problem solving and communicating were developed through analyz­ing tens of thousands of challenging manage­ment communications that required skillful and professional handling.

SAI has offered advanced Management Communications and Sales Training
methods to the top executives, supervisors and marketing personnel of over 125 of the top 500 U.S. corporations, plus many major companies in Britain, Canada and Europe. Industries served by SAI include:  Aerospace, Aircraft, Airlines, Appliance, Automobile, Banking, Food, Glass, Insurance, Machine Tool, Mining, Photographic, Power Generation, Petrochemical, Rubber, Steel, Truck Manufacturing and Utilities .

The SAI Organization specializes in training train­ers for the in-house presentation of the program. The program has been translated into German, French, Italian, Portuguese, Dutch and Spanish, among others. Additional translations are planned.

Public Conferences are conducted in Oak Brook, Illinois, a western suburb of Chicago, throughout the year for individuals who wish to evaluate the program for themselves or their companies. Schedules and costs are available on request.


 Persuasive Management for Today’s Complex Environment

  • Fundamentals and Principles of Human Relations 
  • The Science and Art of Analysis and Persuasion
  • How to Identify, Analyze and Solve "People Problems"
  • The Science and Art of Supervision and Management 

Persuasive Communications Skills for Credit & Collection Personnel

  • Opening New Credit-Worthy Accounts
  • Educating Your Customers about Credit Analysis
  • Selling a Lower Credit Limit than the Customer Wants
  • Motivating Your Customers to WANT to Pay on time

Customer Relationship Management for Automotive Service Personnel

  • Assuring the Customers that the Service is Necessary
  • Assuring the Customers the Service will Protect their Vehicle Investment
  • Assuring the Customers the Service will Protect their Family's Safety
  • Assuring that the Service will Extend the Useful Life of their Vehicle
  • Assuring the Customers that the Service is Fairly and Reasonably Priced
  • Overcoming COST by Selling the VALUE of your Products and Expertise

Customer Relationship Management Skills for Tire Retailer Personnel

  • Assuring the Customers that the Product/Service is Necessary
  • Assuring the Customers the New Tires will Protect their Vehicle Investment
  • Assuring the Customers the New Tires will Protect their Family's Safety
  • Assuring that the Service will Extend the Useful Life of their Vehicle
  • Assuring the Customers that the Tires are Fairly and Reasonably Priced
  • Overcoming COST by Selling the VALUE of your Products and Expertise




 
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